Communication
The communication needs to be timely, relevant and beneficial. The perfect way to maintain open communication is to produce power parity on your team. Effective open communication with clients is the exact same as what you wish to have in any wholesome relationship.
Leaders ought to be approachable, friendly and open minded on several different aspects. You as the leader have the most critical impact on your organization success. Above all a truly excellent leader leaves their ego from the company and the communication.